The Head of Library, Heritage & Adult Education Services summarised the report and asked the Panel for any questions.

·         As part of the London Libraries Consortium, you can return your borrowed books to any library in the Consortium.

·         We place a lot of emphasis on staff training and customer standards. We have invested in training around challenging behaviour, homelessness awareness, signposting and engagement with youth groups.

Cllr Nick Draper stated how proud he is to be involved with this service and invited the Panel to celebrate the Heritage Discovery Day on 11^th May 2019 in the Heritage & Local Studies Centre.