Yvette Stanley, the Director for Children, Schools and Families, explained to members that a new social care case management system, called Mosaic, has been implemented and the Department is in the process of building the reports needed to extract data from the system.  As a result, whilst it is possible to review data in the system, this isn’t presented as needed and can’t be extracted for review by the Panel. 

Work is currently ongoing to refine the system and to get it working as needed which is the first priority.  This is why the performance management data isn’t currently available.  It is anticipated that this work will take until the end of December 2017 to complete with data not becoming available for the Panel to review until its meeting in January 2018 at the earliest.  Members noted that they would be concerned if the data wasn’t available in January 2018.

Two changes in performance data were reported:

·         an increase in referrals to the Multi-Agency Safeguarding Hub.  These have increased from around 400 a month up to around 620 in June.  This is to be anticipated as a result of the recent Ofsted inspection but means a significant increase in activity that has to be resourced including leading to a rise in numbers of children on child protection plans; and

·         care proceeding times have lengthened recently reflecting a more challenging case.

RESOLVED: members requested that they be proactively informed by the Department of any significant changes that occur during the period for which performance monitoring data isn’t available.